Frequently Asked Questions
Expert support for your networking and infrastructure needs.
Are your network switches brand new and authentic?
Yes, all products sold on network-switch are 100% authentic and ship in original manufacturer packaging with full factory warranties.
How long does shipping take for enterprise hardware?
Standard orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, while international delivery varies by location and customs processing.
What is your return policy for technical equipment?
We offer a 30-day return policy for unopened items. If a product is defective, we provide a full replacement or refund under our technical guarantee.
Do you offer bulk discounts for data center build-outs?
Absolutely. For volume purchases or corporate procurement, please contact our sales team directly for a customized quote and specialized pricing.
Is technical support included with my purchase?
We provide basic installation guidance and troubleshooting for all hardware. For complex configurations, we recommend consulting the manufacturer's specific support documentation.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and wire transfers for high-value enterprise orders to ensure a secure transaction process.